What to do when your DStv signal decoder loses signal

Watching TV is a great way to relax after a hard day’s work. However, there are instances when your leisure time is interrupted because your decoder has weak strength or is not showing any channels at all.

It is so disappointing but it does not mean that you will not be able to watch your TV again in the future. In most cases, such instances are caused by a loose connection or bad weather.

While there are other causes of poor or no reception, it is advisable you take the time to establish the problem before rushing to call your technician or your service provider’s customer care.

You do not have to freak every other time you experience no signal on DStv or when your TV displays “DStv some channels no signal” error.

The above tips provide a comprehensive guide on what to do when your decoder has poor reception. Read on to know.

Step 1: Check whether the cables connecting the decoder are in place

If you experience a signal loss when watching your TV, one of the easiest thing you can do is to check the cables connecting the decoder to make sure they are intact. Poor connection of the cables can interrupt the transmission of waves from the dish. In case there are any loose cables, fix them well. Often times, loose cables can lead to poor strength.

Step 2: Try rebooting the decoder

One of the simplest tips on how to clear DStv error code e48-32 or any other “DStv no strength” error is rebooting the decoder. A reboot freezes the decoder and clears any errors that had been displayed on your TV. So, why do not you try rebooting before you can think of other troubleshooting methods? Long press the power button and release to reboot. When rebooting does not help, you can move to the next tip.

Step 3: Visually check your dish

You might experience a weak signal transmission, if the you have a broken dish arm or there is rust on it. Most times, rust is a common problem in high humidity areas and coastal regions. Therefore, check whether your dish is firm or if it moves freely. It is important that it remains aligned with the satellite for optimum signal strength. Although you might not have the knowledge of how to align it, inspecting the dish visually helps you establish the source of the problem.

Step 4: Examine the status of the Low-noise

Block downconverter (LNB) Incorrect connection of the F-connectors can have a negative impact on the functionality of your DStv. These metallic nuts ought to be connected firmly on the LNB for maximum signal strength. A similar effect is felt whenever the LNB is damaged. Tilt the LNB slowly for proper alignment.

However, it is always advisable to seek the help of an authorized technician whenever the problem goes beyond your knowledge scope.


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