Vital details about UIF

The Unemployment Insurance Fund (UIF) is a government-owned insurance project that aims at mitigating poverty in South Africa. It offers sufficient short-term unemployment insurance and associated supplementary benefits to workers who qualify. UIF offices are widely and equally distributed all over South Africa for workers to access quickly. UIF office contact numbers are also available online.

Understand how UIF works before you register for you to make an informed decision. You will feel satisfied by UIF benefits and get rid of assumptions, over-expectations, and misinformation regarding the insurance if you sign up after accessing in-depth information about it.

Where do I claim UIF? 

UIF offers death, illness, paternity, maternity, unemployment, and adoption benefits. You must be a member of UIF for you to claim the benefits; therefore, Register as a work seeker online or at any UIF office call centre before you apply for the benefits.

Can I submit my UIF claim online? Apply for UIF benefits at the nearest UIF labour centre or online within six months of the termination of your employment. UIF has a secure system that enables domestic and commercial workers to register, declare, and pay UIF contributions online.

How long does it take to get your UIF money?

The process takes ten working days or less to prepare the second or third payment after you confirm the continuation of payment. UIF uses those ten days to examine if the claimant is unemployed and verify other personal details to prevent fraud.

How much UIF will I get?

Use a UIF calculator to find out the amount that you are legally entitled to get from the unemployment insurance. The amount of money you will receive depends on the amount you have been contributing to the insurance and your monthly salary. 2% of the employee’s salary goes to UIF, but the employer and employee split the UIF contribution equally between themselves. Therefore, the employee pays 1%, and the employer contributes the other 1% to the UIF. Where are the UIF offices near me?

Department of Labour: UIF Head Office

Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (012) 309 4000, Fax: (012) 320 1942
​Postal Address: Private Bag X 117, Pretoria, 0001
Street Address: Laboria House, 215 Francis Baard Street, Pretoria, 0001

UIF offices Pretoria
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: 0800 030 007 (Call centre) or 012 337 1997 (Switchboard)
Fax: 086 713 3000
Email Address: [email protected], [email protected], or [email protected]
Postal address: The UIF, Pretoria, 0052
Street address: UIF Building, 230 Lillian Ngoyi Street, Absa Towers, Pretoria Central

UIF offices Durban
Address: Government Buildings Victoria and, Beach Grove, Durban Central, Durban, 4001, South Africa
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: +27 31 336 1500

UIF offices Cape Town
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (021) 466 7160, Fax: (021) 462 2832
Street Address: Room 1207, 12th Floor, 120 Plein Street, Cape Town, 8000

UIF offices Gauteng
Most towns in Gauteng province are no longer separate municipalities because local governments merged them into larger structures. There are several UIF branches within the region.

UIF offices Johannesburg
Since Johannesburg still lies within Gauteng province, here are the addresses, operating hours, and contact numbers of several UIF branches in Johannesburg Metropolitan Municipality: 

UIF offices Soweto
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (011) 983 8700
Fax: (011) 939 1207 or 086 6229 255
Email Address: [email protected] or [email protected]
Postal address: PO Box 4560, New Canada, 2000
Street address: 2 Khumalo Road, A Centre, Orlando West, Soweto, Gauteng
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (011) 444 7631

UIF offices Sandton
Fax: (011) 444 8872 or 086 603 7920
Email Address: [email protected] or [email protected]
Postal address: PO Box 273, Sandton, 2012
Street address: 9th Street, 424 Marlboro, Sandton, Gauteng

UIF offices Roodepoort
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (011) 766 2000
Fax: (011) 763 3413 or 086 619 0694
Email Address: [email protected] or [email protected]
Postal address: PO Box 485, Roodepoort, 1725
Street address: 125 Main Reef Road, Technikon, Roodepoort, Gauteng

UIF branches in other towns of Gauteng
Below are the addresses, operating hours, and contact numbers of several UIF branches in other metropolitan municipalities of Gauteng:

UIF offices Benoni
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (011) 747 9600 or (011) 747 9606
Fax: (011) 422 3369 or 086 5613 518
Email Address: [email protected] or [email protected]
Postal address: Private Bag X1446, Benoni, 1500
Street address: 10 Woburn Avenue, Woburn Heights, Benoni, Gauteng

UIF offices Boksburg
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (011) 898 3340, (011) 898 3342 or (011) 898 3349
Fax: (011) 917 1472 or 086 556 2810
Email Address: [email protected] or [email protected]
Postal address: Private Bag X13, Boksburg, 1460
Street address: Lakeside Building, Cnr Market and Bank Street, Boksburg, 1459, Gauteng 

UIF offices Alberton
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: (011) 861 6130, (011) 861 6131, 011) 907 6081, (011) 907 6097 or (011) 907 6031
Fax: (011) 861 6151 or 086 660 4270
Email Address: [email protected] or [email protected]
Postal address: Private Bag X2, Alberton, 1450
Street address: Mercedes Place, 89 Voortrekker Road, Alberton, 1450, Gauteng

UIF offices Bloemfontein
Operating hours: Monday to Friday, 07:30 am to 4:00 pm
Telephone: 072 388 4132
Fax: (051) 447 6067
Email Address: [email protected] or [email protected]

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