Top emergency numbers every South African should have

This country is famous for its heroic service professionals. Unfortunately, our admin can be a bit of a nightmare.

If you aren’t clear who you should call for each specific service, we’re stepping up to the mark.

These contact information range from things like the fire brigade emergency number Johannesburg, ambulance number Bloemfontein, ambulance number Soweto, and many more.

However, there are general digits that should get you some assistance if you are in a crisis anywhere in South Africa. These are the top emergency numbers in South Africa that you have to know:

Handy emergency numbers South Africa

It is easy to panic once you are encountered with an urgent life and death situation, especially if it is a serious one. It is actually understandable that panic may overtake you. However, you are advised to try to stay as calm as possible before calling any South African emergency numbers. Before calling, make sure that you know the type of the crisis, any critical injuries (if any), and the exact location of the emergency. Stay on the line until the operator has asked all the questions and instructed you to hang up.


What is the number for the police in South Africa? 10111 is the police emergency number South Africa. If you are a victim of a crime, you see a serious ongoing crime or an equally serious incident, call this number and answer all the questions from the operator. After that, a Flying Squad patrol vehicle shall be assigned to the case and dispatched with all haste. Alternatively, the local police station may be tasked with handling the issue. Making this call is absolutely free from a landline but you will be charged normal rates from a cell phone.


What is the 112 number for? This is must-have contact information if you have any kind of urgent situation all over South Africa; be it a medical, crime, fire, or any other kind of emergency you may have. You can think of this helpline as the equivalent to 911 in the US or 999 in the UK. When you call 112, you will get an automated menu, which will then guide you on how you can get help. Stay calm and avoid letting your annoyance or panic get the better of you while dealing with the automation. Believe it or not, it is for your benefit. Imagine calling with a real life and death situation but you cannot get through because the line is engaged by spam or prank callers. By having the voice, the system sieves between those in need and prank callers. Another number, 107, is specifically unique to Cape Town from a landline. Other provinces may have similar unique contact details as well.


What number should I call for an ambulance? 10177 is a unique contact information of the ambulance and fire service in South Africa, which means that you should not call this if you have a crime kind of situation. However, feel free to call the police if you see something that warrants their attention. For example, you may see looters stealing from the victims of a crime or a different kind of crime at the scene of an accident. Other national emergency contact details South Africa

Generally, you are advised to call the above three numbers if you need help. However, if you have different preferences, then the following contact information may also be of assistance.

082 911

This is a private medical care number that should get you in touch with Netcare. The good news is that you can still call Netcare for medical help even if you do not have a health plan with the firm.

084 124

Sometimes, you may have an urgent matter that requires the immediate involvement of the ER24. The Emergency Response team will help you in various situations such as those that are related to serious injuries. You may have seen these guys responding to plenty of accidents all over the country.

0800 05 55 55

Of course, this list would be incomplete if children were not catered for. In line with the constitution, the government of South Africa came up with this number in case you are a victim of child abuse or you need to report a similar case. You should be able to reach people who have training in providing expert care even in the trickiest of circumstances. Other nationwide emergency numbers include:

Child Emergency – 0800 123 321

Difficulty with emergency services – 1022

Rescue service (aviation) – 083 1999

Medical rescue – 0800 111 990

Electricity (Eskom) – 0860 037 566

Water – 0860 103 054

Contact details for different cities South Africa

Here are the numbers for some specific states to help you get faster response.

Emergency numbers Pretoria/Thswane

Emergency Call Centre – 012 368 2111

Metro Police – 012 358 7095

Fire / Ambulance – 012 310 6300

Electricity – 080 111 1556

Water – 012 358 2111

Emergency numbers Cape Town

All Emergencies – 021 480 7700

Disaster Management – 021 937 0800

Red Cross Children’s Hospital Poison Line – 021 689 5227

Sea Rescue – 021 449 3500

Mountain Rescue – 021 948 9900

Emergency numbers Durban Emergency

Call Centre – 031 311 1111

Metro Police – 031 361 0000

Fire / Ambulance – 031 361 0000

Electricity – 080 131 3111

Water – 080 131 3013

Emergency numbers Johannesburg

Metro Police – 011 490 1510

Fire / Ambulance – 011 375 5911

St John’s Ambulance – 011 403 4227

Disaster Management – 011 375 5911

Electricity – 011 375 5555

Water – 011 688 1500

Gas Leaks and Faults – 011 726 3138

Specific emergency numbers SA

If the contact details listed above do not fit your kind of urgent situation, then there are other specific South African emergency numbers that you can use. For instance, we all know that those mountains can get dangerous; therefore, you should be fully equipped and prepared before visiting. Other than the Cape Town mountain rescue emergency contacts, here are others

074 125 1385 / 074 163 3952 – Mountain rescue in Gauteng

031 307 7744 – A mountain rescue in KwaZulu-Natal (KZN)

In case of a poisoning case, you can call any of the following numbers:

Red Cross – 021 689 5227

KZN – 080 033 3444

Bloemfontein – 082 491 0160

Tygerberg – 021 931 6129

In the case of a mental health issue, you can call any of the following numbers:

Lifeline – 0861 322 322

Suicide crisis number – 0800 567 567

The South African Depression and Anxiety Group mental health number – 011 234 4837

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