Important details you should know about Vodacom upgrade

One of the simplified ways through which Vodacom makes their services accessible to their customers is allowing them to upgrade plans through their official platform.

With the online Vodacom upgrade option, the stress of going to their office or having the need to queue in outlets to get the step-up plan done have been eliminated.

Vodacom upgrades have to do with the transaction that takes place during, on or after the initial period of a customer’s subscription has expired.

In the process, the service provider supplies everything that is needed for the renewal period after the required partial or complete payment has been made.

But how do you go about it? This article discusses the Vodacom upgrade check and also walks you through the process involved in Vodacom online upgrade.

When can I upgrade on Vodacom?

While Vodacom contracts last for 24 months most time, there is a privilege for any subscriber who wishes to step-up or renew his or her plan to do so from the 22nd month before the due Vodacom upgrade date. This contract renewal before the contractual due date is called Vodacom early upgrade.

However, the effect of this early renewal offer is that whatever month remains before you carry out the step-up plan, it would be added to your new contract.

How do I check when my Vodacom upgrade is due?

Given the Vodacom upgrade online option, customers can now conveniently step up their plan anytime  conveniently.

Before you can begin the Vodacom contract upgrade, you need to firstly check your Vodacom upgrade status. This option helps you to know if you are eligible for a renewal or not. And to do that, you can visit the official website of the service provider and enter your Vodacom upgrade number in the provided box. Once you have correctly done that, click on the “Check upgrade status” button. If you are eligible to renew or step-up your contract, you would know.

Vodacom upgrade specials

Red Hot deals is a phenomenal offer for customers, upgrading to to this deal enable you enjoy 30 days of Video Play Subscription for free with 25GB data from the moment you step-up your plan to any of the Vodacom contract deals. After your contract renewal, your allocation would be added to what you should get in the new month.

Different brands of products available in this special offer are Nokia, Huawei, Infinity, iPhone, Samsung Galaxy, and Xperia, among others.

1. Create an online account

If you already have an account with them, all you need to do is log in with your sign-in details. But if you are new and do not have an account with the service provider before now, you can visit their official website to create your profile.

Check out various Vodacom upgrade deals that you could get

After taking the first step, the next thing to do is to confirm which deal is best for you. Most of the contracts have included in the plan the cost of a new smartphone. Depending on your choice and need, you could go for Vodacom uChoose Flexi contract or any of Red, Smart, and uChoose Smart deals.

Choose your best offer

Make your choice and wait for the delivery. How long does Vodacom take to deliver? Once you have done everything expected of you, you should have your phone delivered to you by the following day.

Moreover, kindly note that apart from the fact that you can renew with your account, you can also view your account balances, service subscriptions, and billing information through it. Besides, should you not want to use the internet for whatever reason(s) to carry out your contract renewal, you can also work with the Vodacom upgrade SMS code. The code to use is “UG.” So, once you type the code as a text on your phone, the Vodacom upgrade SMS number to send it to is 31050 and afterward, you can wait for a response from the customer service centre.

Vodacom contact details

For further inquiries you can contact the Customer Care Unit of the service provider by dialing 135 on your Vodacom cellphone number. If you are using another South African landline or cellphone, then, you can dial 082 135. More so, if you have any inquiry that you want to make on your account, you can also call 137. And if it concerns your renewal or change of contract, then, dial 082 17844 from any South African landline or cellphone.


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