DStv is one of the leading satellite TV service providers in Africa. Since its inception, the company has expanded to over 40 African nations.
Despite its popularity and unique packages, sometimes, you might opt to exist the service.
Whether you are switching to another satellite TV provider to lower your monthly costs or you don’t need their packages anymore, you can easily cancel your DStv subscription.
Digital Satellite Television provides a broad array of service packages to suit the needs of its subscribers. Such include football games, kids’ entertainment and family-friendly viewing. The packages offered by the company include:
- Premium package
- Compact Plus
The most popular package is the Compact Plus one, while the most affordable one is EasyView with 30+ channels going for R29. So how do I cancel my DStv subscription? This is one of the most asked questions by subscribers when they no longer require the services.
Are you stranded with regard to cancelling your current service provider? Here is a simple guide to help you on how to cancel DStv:
How to cancel my DStv subscription
When going through the Digital Satellite Television website, they will try and convince you to subscribe for a cheaper package instead of completely cancelling your subscription. Nevertheless, if your mind is made up, you can call or visit any of the nearest call centres and get assisted by a qualified customer care agent who will offer you a DStv cancellation form that you need to fill.
Alternatively, you can learn how to cancel DStv online without having to contact their call centre. To cancel Digital Satellite Television services online by yourself, you will need to sign up with the Connect ID and do it. In case you need to reconnect the package, you can still do it at any point.